Masonry repair
Sweep & inspection
Caps & crowns
Flue relining
Gas fireplace serviceLevel 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Olympia Chimney Gas Fireplace Repair in Austin: What to Know First
We repair Olympia Chimney gas fireplaces in Austin, and most jobs are done in a single visit. A typical repair runs $185 – $475 depending on what failed, and you’ll get a written price before we touch a single screw, so there’s no door-knock surprise. If you own an Olympia gas fireplace that won’t light, won’t stay lit, or smells odd when it runs, this page covers what’s actually going on and what a fix looks like. Call (361) 603-5116 and a live person answers, day or night.
How Olympia Chimney Products Fail – and How We Fix Them
Olympia Chimney builds solid gas fireplace components, but Austin’s climate and gas supply put specific stresses on them. Here’s what we actually see when we open up Olympia units around town:
- Thermopile voltage drop on VENTIS gas inserts. The VENTIS line runs a standing pilot that eats thermopiles faster than intermittent-pilot systems. We’ll test millivolt output with a meter and usually replace the thermopile and pilot assembly together, because replacing just the thermopile often strands the old pilot hood that’s already corroded.
- Wireless remote receivers losing signal at the fireplace. Olympia’s multi-function remotes use radio frequencies that get flaky when the receiver sits behind metal surrounds or inside masonry cavities. We see this in older Olympia units across Central Austin homes where the receiver’s been cooking in the firebox heat. The fix is often relocating the receiver and replacing the battery box rather than the whole valve.
- Gas valve solenoids gumming up from dirty gas. Austin’s municipal gas can carry trace sulfur and sediment that settles in the valve body over time. On Olympia direct-vent systems, the symptom is a pilot that lights but the main burner won’t kick on. We’ll pull the valve, clean the solenoid seat, and test inlet and outlet pressures, because a new valve is $300+ and sometimes the old one just needs a teardown.
- Burner ports clogged with dust and pet hair on TIARA and CLASSIC series log sets. These open-front gas log sets sit right at floor level. In Austin homes with dogs or hard-surface floors, fine debris gets blown into the burner tube. The flame goes lopsided and yellow. We’ll pull the logs, run a thin pick through the ports, and verify the air shutter’s set for Austin’s elevation so the burn comes back clean and blue.
- Glass gasket failure on direct-vent fronts causing lazy flames and soot. When the gasket around an Olympia glass front degrades, excess air leaks in and cools the burn. The flame gets tall, orange, and sooty. We replace the gasket with an OEM-spec rope and retest the draft. This one’s worth catching early, because soot buildup inside a gas fireplace is a carbon monoxide indicator you don’t want accumulating.
Styles & brands we work with





Our Olympia Chimney Gas Fireplace Repair Process
Here’s what happens when you book an Olympia repair with us:
- 1
Call or book online. A live person answers, asks what you’re seeing, and schedules a tracked arrival window. You’ll get our tech’s name before they show up.
- 2
We arrive and run diagnostics first. We test gas pressure, thermopile/pile output, pilot status, and we put a camera scope into the venting. Olympia gas fireplaces share venting components with their wood systems, so we check the entire path, not just the firebox.
- 3
We show you the photo before we quote anything. That’s how Cory Mitchell runs every job. You’ll see what we see, whether it’s a cracked thermocouple or a blocked vent. No blind recommendations.
- 4
Parts decision, out loud. Where Olympia OEM parts are available and make sense, we use them. Where an aftermarket part from a brand we trust (DuraFlex or HeatShield, for example) matches or exceeds OEM specs at a better price, we’ll tell you both options and the difference. You choose, with real numbers.
- 5
We fix it, test it, and photograph the result. We run the fireplace through a full cycle, test the safety shutoff, and check vent termination outside.
- 6
You get a digital invoice and a written guarantee. Payable from a link. Every Olympia repair carries our 365-Day Done Right Promise: if it fails within a year, we return free and make it right.
See the difference
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After
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AfterWhat Olympia Chimney Gas Fireplace Repair Costs in Austin
Olympia gas fireplace repair in Austin usually lands between $185 and $475. The big variable is whether a thermocouple or thermopile replacement takes care of it versus a gas valve or venting component needing replacement. Here’s how common scenarios break down:
| Repair Scenario | Typical Range |
|---|---|
| Thermopile or thermocouple replacement | $185 – $290 |
| Pilot assembly rebuild and cleaning | $220 – $340 |
| Gas valve cleaning or replacement | $310 – $520 |
| Glass gasket replacement with burn test | $180 – $275 |
| Full diagnostics visit (credited to repair) | $85 – $120 |
What moves the price: whether we’re rebuilding a component or replacing it, whether the unit needs venting work beyond the firebox, and how hard the access is. But here’s what doesn’t move: the written quote we hand you before work starts. No add-ons at the door. Call (361) 603-5116 for a free estimate on your specific Olympia model.
Why Austin Homeowners Call Hadley Chimney Austin for Olympia Chimney Work
We’re an independent Olympia Chimney service provider, which means two things: we’re not tied to a manufacturer script, and we’ll tell you plainly when a repair beats a replacement. Our techs see Olympia units weekly across Austin, from old Hyde Park fireplaces retrofitted with Olympia inserts to newer direct-vent installs in Steiner Ranch and Mueller. When an Olympia part’s discontinued, we don’t say “sorry,” we reach for our cross-brand knowledge, DuraFlex venting components, HeatShield or Gelco repair compounds and find the real fix. Every repair carries a written guarantee for 365 days, and if it fails, we come back free. That’s The Relay Standard: live arrival tracking, before-and-after photos, and a written price before work begins. No vague windows, no phone tag. The whole point is you see exactly what we do and what it costs before you commit.
FAQs
We can diagnose it and tell you exactly what failed, with photos to document the problem, but your manufacturer warranty repair would need to go through an Olympia-authorized service provider. What we can do is give you a clear, written diagnosis you can take to whoever handles the warranty claim, and we’re happy to repair it ourselves if you’d rather just have it fixed now and skip the back-and-forth. Call (361) 603-5116 and we’ll walk you through what makes sense for your specific situation.
We use Olympia OEM parts whenever they’re available and the right call for your unit. When an Olympia part is backordered or discontinued, we’ll offer a proven aftermarket alternative from a brand we trust, with the price difference spelled out before you decide. You’ll always know exactly what’s going in.
If the firebox is intact and the venting’s in usable shape, repair is usually the smarter money. We only recommend replacement when the cost to repair exceeds half the price of a new unit, or when the venting has corroded to the point that a repair wouldn’t be safe long-term. We’ll show you the photos and the numbers, then you decide. There’s no pressure to replace anything, and our repair guarantee means you’re not gambling.
We schedule tracked arrival windows, not four-hour guesswork, and most Olympia repairs are completed in a single visit. If you’re planning to use the fireplace this week, call (361) 603-5116 and we’ll let you know what our next available window looks like, honestly.
A pilot that lights but the main burner won’t, a flame that’s tall and orange instead of short and blue, a smell of gas when the unit runs, or soot building up on the glass are all signs something’s failing beyond normal dust. A cleaning won’t fix a dead thermopile or a gummed gas valve. We’ll diagnose it with a meter and a camera scope, and show you the photo first. Then we’ll talk.
Written by Cory Mitchell, Owner, Hadley Chimney Austin at Hadley Chimney Austin, serving Austin and nearby areas.