Why Austin Homeowners Choose Hadley Chimney Austin for Chimney Cleaning
Hadley Chimney Austin has earned a strong local reputation across Austin for chimney cleaning done with total transparency. Homeowners keep calling us back because of the photo proof we send after every sweep, the written price you approve before we start, and the live arrival time you can track to your door. Cory Mitchell leads our local Austin team, and every job follows the same standard Hadley Chimney Sweep has been known for since 2003: a clean sweep, with photos to prove it.
6 Reasons We’re Austin’s Top Chimney Cleaning Company
Years of Local Austin Experience
Our team has spent years working in and around Austin homes, from the older brick fireplaces in Hyde Park to newer builds in Circle C and Shady Hollow. That local time on the ground means we understand how Austin’s humidity, cedar pollen, and occasional freeze-thaw cycles affect mortar, caps, and flue liners. We have seen how quickly creosote builds up in fireplaces that get heavy use during the short Texas winter, and we know the neighborhoods where chimneys tend to need attention most. That experience shapes every recommendation we make.
A Strong Local Reputation
Hadley Chimney Austin has built a strong local reputation through consistent, documented work. Homeowners across Austin, Cedar Park, Wells Branch, and Buda tell us they appreciate the before-and-after photos and the fact that the price never changes once it is in writing. We do not ask you to take our word for anything. The camera report we send after each sweep shows you exactly what we found, and that transparency is why people recommend us to their neighbors.
Licensed and Insured, Every Time
Every pro working under the Hadley Chimney Austin name is required to hold the license and insurance the state of Texas requires for chimney work. That is a requirement, not a perk. We carry the coverage that protects your home while we are on your property. You are welcome to ask about credentials when you call, and we will walk you through what is in place before anyone sets foot in your home.
Brand Expertise: DuraFlex, HeatShield, and Gelco
When a chimney needs more than a sweep, we work with trusted products like DuraFlex stainless steel liners, HeatShield cerfractory sealant, and Gelco caps and chase covers. These are the brands we specify because they hold up in Central Texas weather and because their manufacturers stand behind them. We explain what each product does, why we recommend it in your specific situation, and what the price difference means for you. You will never get a vague upsell without a clear reason attached to a photo of the problem.
Transparent, Written Pricing Before Any Work Starts
Every Hadley Chimney Austin job gets a clear, written price before any work begins. You approve the number, then we start. If we open the inspection and find something unexpected, we stop and show you the photo before we talk about any change in scope. You will not find a surprise charge on your invoice, and you will get a digital invoice you can pay from the link in your text messages. That is how the whole Relay Home Co. family works, and we think it is how every chimney company should work.
Backed by The Relay Visibility Guarantee
Hadley Chimney Austin is part of the Relay Home Co. family, and every job we do is covered by The Relay Visibility Guarantee. That means a live arrival time you can track to your door, photo updates of the work before and after, and a written price before anything starts. The guarantee is the brand promise behind our work. It is the reason you always know who is coming, when they will be there, and what it will cost.
Our Promise to You
The Relay Visibility Guarantee is simple. You book your chimney cleaning in a tap, without phone tag. We send you a live arrival time, not some vague four-hour window. When we finish, you get photos of the work before and after, so you can see exactly what was inside your flue and what it looks like now. The price was in writing before we started, and the digital invoice arrives by text so you can pay from the link. If anything about the experience falls short of that standard, tell us. We will make it right. That has been the Hadley Chimney Sweep promise since 2003, and it is the promise Cory Mitchell’s Austin team works to every single day.
Frequently Asked Questions
You should choose Hadley Chimney Austin because we document everything. You get a written price before work starts, a live arrival time you can track, and before-and-after photos of your chimney when the job is done. Most chimney cleaners do not show you what they found inside your flue. We do. That transparency is the entire reason the Relay Home Co. family exists, and it is why homeowners in Austin, Jollyville, and Lockhart keep calling us back. Call (361) 603-5116 to book your sweep and see the difference for yourself.
If you are not satisfied, we make it right. That is the point of The Relay Visibility Guarantee. Call us, tell us what fell short, and we will work with you to fix it. The guarantee covers the core of the experience: the live arrival time, the photo documentation, and the written price. We stand behind the work our Austin team does. Call (361) 603-5116 and we will sort it out.
No, estimates are free. When you call (361) 603-5116, we will talk through what kind of chimney and fireplace you have, what you are seeing or smelling, and what a sweep typically costs in Austin. The written price you get before work starts is the price you pay. There is no charge to get that number in writing.
Yes. Every pro working under the Hadley Chimney Austin name is required to hold the license and insurance the state of Texas requires for chimney work. That is a standard we enforce, not a one-off promise. You can ask about credentials when you call (361) 603-5116, and we will confirm what is in place before anyone comes to your home.
We schedule chimney cleanings Monday through Friday from 7:00 AM to 7:00 PM, and on Sundays from 7:00 AM to 7:00 PM. We are closed on Saturdays. When you call (361) 603-5116, we will find the next available slot that works for your schedule in Austin or the surrounding areas like Hornsby Bend, Lost Creek, or Lago Vista. You will get a live arrival time you can track, so you never have to wonder when we will show up.
Written by Cory Mitchell, Owner at Hadley Chimney Austin, serving Austin since 2003.